How can I reduce my energy use?
Find out the advice and guidance to help reduce energy use by visiting:
I have no credit left on my prepayment meter and no money to top it up, what can I do?
In the first instance we recommend contacting your energy supplier who could offer help and support.
Your local energy charity may be able to help, please visit for more information. Please note this is not an emergency support service, it may take a number of weeks for applications to be processed.
For emergency energy help and support, contact your local District Council
My energy company is saying I need to have a prepayment meter, which I don鈥檛 want, what can I do?
For further advice on the circumstances under which you could decline a pre payment meter see guidance from .
Ofgem offer support and advice on your bills and supplier, visit
My heating is broken, and I can鈥檛 afford to get it repaired, is there any scheme to help me?
Find Out what help and support is available to help you fix your heating by contacting
My cooker, fridge or washing machine is broken and I can鈥檛 afford to replace it, is there any support for these items?
There may be schemes available through your local Citizens Advice supported by the Household Support Fund. Citizen's Advice may also be able to signpost you to any local charities.
To find your local Citizen鈥檚 Advice please visit
How do I find a credit union?
A may be able to help with flexible payments.
I鈥檓 concerned about my housing situation or rental property?
Each Local council in 澳门金算盘资料免费大全 offers a housing options service which provides housing advice. The service is for anyone requiring housing advice, experiencing homelessness or threatened with homelessness. See housing and homelessness for more information.
I鈥檓 concerned about the damp and mould in my property?
For further advice and support with home conditions:
I鈥檓 worried about paying for my prescription and dental treatment charges
If you have a low income, the NHS Low Income Scheme could help you pay for:
- NHS prescription charges
- NHS dental treatment charges
- the cost of sight tests, glasses and contact lenses
- the cost of travelling to receive NHS treatment
- NHS wigs and fabric supports (check with your hospital for their arrangements for supplying NHS wigs)
How much help you get depends on your weekly income and necessary outgoings, plus any savings or investments you have at the time you apply.
To apply please visit